Cancellations
Cancellation Policy
Last updated: July 23, 2026
This policy explains cancellation of Peakstar quote-based subscription plans and separately scoped AI usage or custom creative work.
Company and contact
Brand/Trade name: Peakstar. Legal name: Individual Entrepreneur SEHMUS YUNUS PACAL. Company / Identification ID: 306536683. Legal address: Isani District, Tbilisi, Georgia. Phone: +995 591 941 221. Email: yunus@peakstar.ai.
Subscription plans
Paid plans are quote-based and start at USD 79 per month. The accepted quote identifies the billing interval, renewal date, included services, and any minimum term. AI usage and custom creative work are separate unless the quote expressly includes them.
How to cancel
Send the cancellation request from the account email to yunus@peakstar.ai or use https://peakstar.ai/contact. Include the account and plan to cancel. A cancellation request stops the next renewal after it is processed; no special reason is required.
Effective date and access
Unless an accepted quote or applicable law states otherwise, cancellation takes effect at the end of the current paid billing period and plan access remains available until then. A cancellation does not by itself refund the current period.
AI usage and custom work
Unused or consumed AI usage and separately commissioned work follow the accepted quote and the Refund Policy. A task submitted by mistake may be cancellable before processing starts. Work already started may not be cancellable because provider usage or design labor may already have been incurred.
Amazon disconnect and data deletion
Plan cancellation does not require the seller to share Seller Central credentials. To disconnect an Amazon account or request deletion, contact yunus@peakstar.ai. After the verified disconnect or deletion request is processed, Peakstar targets removal of the encrypted refresh token and Amazon-derived seller data from active systems within 30 days, subject to the limited retention described in the Privacy Policy.
Refunds
Cancelling future renewal is different from requesting a refund. Refund eligibility and failed-job adjustments are described at https://peakstar.ai/legal/refund-policy.